59bd Privacy Policy

Introduction

59bd ("we", "us", or "platform") operates a trusted online gaming and betting platform for users in Bangladesh. When you use our website 59bd.cam, certain personal information reaches us. The purpose of this privacy policy is to clearly inform you about what information we collect, how we use it, and how we keep it secure.

This privacy policy applies to all activities related to our services. If you read this policy and disagree with any part of it, please refrain from using our platform. Continuing to use our services means you fully agree to the terms of this privacy policy.

What Information We Collect

59bd collects user information in several ways. Below is a description of the information we collect:

2.1 Information Collected at Registration

• Full name (in Bengali or English)
• Email address
• Date of birth (for age verification)
• Mobile number
• Password (stored in encrypted form)
• Preferred currency (Bangladeshi Taka — BDT)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers
• Deposit and withdrawal history
• Transaction date and time
• Transaction ID or reference number

2.3 Device and Technical Information

• IP address
• Browser type and version
• Operating system
• Device ID
• Session duration and login/logout times

2.4 Gaming Activity Information

• Betting history and gaming patterns
• Which games have been played most
• Win/loss records
• Bonus usage history

Purpose of Data Use

59bd uses collected information only for specific and legitimate purposes. We never use your information for unnecessary reasons.

• Account Management: To create, verify, and manage your account.
• Identity Verification (KYC): To prevent fraud and ensure financial security.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Service Improvement: To analyse your usage experience and improve the platform.
• Customer Support: To resolve your issues through 24/7 live chat support.
• Bonuses and Promotions: To correctly provide and manage bonuses you are entitled to.
• Responsible Gaming: To identify problematic gaming patterns and provide necessary assistance.
• Legal Obligations: To comply with applicable legal requirements.

Data Storage and Security Measures

59bd follows the highest technical standards to protect your personal information. The key features of our security measures are outlined below:

• SSL Encryption: Our entire platform is protected by SSL/TLS encryption, keeping data completely secure during transfer.
• Password Hashing: Your password is never stored directly — industry-standard hashing algorithms are used.
• Two-Factor Authentication (2FA): An additional layer of security is provided for your account.
• Server Security: Our data is stored on secure servers and regular security audits are conducted.
• Access Control: Only authorised personnel can access a limited amount of data.
• Unusual Activity Monitoring: Our system continuously monitors suspicious logins or transactions.

Your information is retained while your account remains active. Even after account closure, certain information may be kept in our archive for a defined period in accordance with legal obligations.

Sharing Data with Third Parties

59bd does not disclose your personal information to any unauthorised third party under any circumstances. However, limited information may be shared in the following restricted cases:

• Payment Service Providers: Only the necessary transaction information is shared with bKash, Nagad, Rocket, and Upay for payment verification.
• Game Software Providers: Necessary information related to game outcomes may be shared with Pragmatic Play, Spribe, JILI, PG Soft, or other game developers.
• Legal Authorities: Information may be provided to government or law enforcement agencies if required by a court order or legal obligation.
• Fraud Prevention Services: With specialist services related to anti-money laundering (AML) and identity verification.

Cookies and Tracking Technologies

The 59bd website stores cookie files in your browser. A cookie is a small text file placed on your device that helps improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions and security. The site will not function properly without these cookies.
• Functional Cookies: For remembering your preferences, language settings, and information from previous sessions.
• Analytical Cookies: To understand how users are using the site — this helps us improve the quality of our service.

You can disable cookies from your browser settings, but this may limit some functionality of the site.

User Rights

Every user of 59bd has the following rights regarding their personal information:

• Right to Access: You can request to know what information we are storing about you.
• Right to Rectification: If any of your information is incorrect or incomplete, you can request a correction.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted.
• Right to Data Portability: You can request to receive your information in a structured format.
• Right to Object to Processing: In certain cases, you can object to the processing of your information.
• Right to Withdraw from Marketing Communications: You can request to stop receiving promotional messages at any time.

To exercise any of the above rights, contact us directly. We will respond to your request as quickly as possible after receiving it.

Protection of Minors

59bd is a service for those aged 21 or above only. We are highly conscious and responsible when it comes to protecting the privacy of minors.

• Date of birth is verified at the time of registration and no one under the age of 21 is allowed to open an account.
• We do not intentionally collect any personal information from anyone under the age of 18.
• If we become aware that a minor has opened an account, we will immediately close that account and delete the associated information.
• If parents believe their child has registered on our platform, please contact us.

Changes to the Privacy Policy

59bd reserves the right to update or amend this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notice on the main page of the website.
• Informing you about the update at your registered email address.
• Confirming acceptance of the new policy at the time of your first login.

If you continue to use the platform after the revised policy is published, you will be considered to have agreed to the revised policy. The "Last Updated" date shown at the top of this page will always indicate the date of the most recent change.

Contact and Complaints

If you have any questions, concerns, or requests regarding this privacy policy, you can contact us. The dedicated privacy team at 59bd will properly review all your requests.

Speak to us directly in Bengali through our 24/7 live chat support, or contact us by email:

We promise to take any privacy-related request or complaint seriously and respond promptly.