59bd Terms and Conditions

1.1 Nature of the Agreement

By accessing the website https://59bd.cam or creating an account, you are considered to have fully read, understood, and accepted these Terms and Conditions of 59bd (hereinafter referred to as the "Platform", "we", or "us"). These terms constitute a legally binding agreement.

1.2 Age Requirement and Eligibility

To use the 59bd platform, you must be at least 21 years of age. Any person under the age of 21 is strictly prohibited from creating or using an account. If an account is opened by providing a false age, that account will be immediately closed and any deposited funds may be forfeited.

• Online gaming activities must be legally permitted in the jurisdiction where you currently reside.
• You must not operate more than one account.
• You must participate on the platform using your own identity and your own funds.

1.3 Right to Amend Terms

59bd reserves the right to change, amend, or update these terms and conditions at any time without notice. Continuing to use the platform after any changes have been made will be considered as your acceptance of the new terms. We therefore recommend visiting this page regularly.

2.1 Registration Process

To open an account with 59bd, you must provide accurate and complete information. If any false or misleading information is found in the details provided at registration, the account may be temporarily suspended or permanently closed.

• Each person may operate only one account.
• If multiple members of the same household operate separate accounts from one device or IP address, our security team may review the situation.
• Keeping your password confidential is your responsibility; you are personally accountable for all activity on your account.

2.2 Identity Verification (KYC)

59bd reserves the right to verify your identity, address, and source of funds at any time. This process is known as Know Your Customer (KYC). If the required documents for verification are not provided, the withdrawal process may remain on hold.

• A scanned copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method (if required).

2.3 Right to Close an Account

59bd may close or suspend any account under the following circumstances: breach of terms, suspicion of fraud, operating multiple accounts, bonus abuse, suspicion of money laundering, or attempts to compromise the security of the platform.

3.1 Deposit Terms

The following information applies to depositing funds into your 59bd account:

• Minimum deposit amount: ৳100 (applicable for all payment methods).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposits must be sent only from your own account; deposits from third-party accounts are not accepted.
• Deposit amounts are denominated in Bangladeshi Taka (BDT / ৳).

3.2 Withdrawal Terms

Important information regarding withdrawals:

• Minimum withdrawal amount: ৳800.
• The withdrawal process generally takes between 15 minutes and 2 hours to complete.
• Withdrawals will only be sent to the payment account from which the deposit was made.
• Withdrawals may be placed on hold if KYC verification has not been completed.
• Withdrawal requests made while an active bonus wagering requirement is in progress may be cancelled, or the bonus may be forfeited.

3.3 Transaction Cancellation and Reversal

Funds once deposited cannot be directly refunded; however, the balance may be withdrawn (minimum ৳800 condition applies). In the event of a technical error or duplicate debit, please contact our support team via 24/7 live chat.

4.1 Welcome Bonus

59bd offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000. A 15x wagering requirement must be met to use this bonus.

• The bonus is applicable only once and only on the first deposit.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement has been met.
• If the wagering requirement is not met within 30 days of claiming the bonus, the bonus will be cancelled.
• Claiming bonus benefits through multiple accounts is strictly prohibited.

4.2 VIP Program and Cashback

The 59bd VIP program has four tiers. The weekly cashback rate for each tier is listed below:

• Bronze: up to 0.2% weekly cashback.
• Silver: up to 0.5% weekly cashback.
• Gold: up to 0.8% weekly cashback.
• Platinum: up to 1.0% weekly cashback.

Advancement to a higher tier is determined based on the player's activity and contributions. Cashback is credited to the account at a set time each week.

4.3 Bonus Abuse Policy

Any form of bonus abuse — such as collecting bonuses through multiple accounts, using artificial betting patterns to meet wagering requirements, or attempting to win risk-free through bonus bets — is a direct violation of 59bd's terms. If such activity is detected, the account will be cancelled and any bonuses or winnings earned will be forfeited.

5.1 Bet Acceptance

The outcome of each bet or game on 59bd is determined according to the rules of the relevant game software provider. Once a bet has been confirmed, it cannot be cancelled; however, in the event of a technical error, 59bd's decision will be considered final.

5.2 Technical Errors and Disputes

If the outcome of a game is unclear due to server issues, network disconnection, or software errors, 59bd reserves the right to void that round and refund the bet amount. No claims for compensation will be accepted in such situations.

5.3 Prohibited Activities

The following activities are strictly prohibited on 59bd:

• Unauthorized access to or hacking attempts on gaming software or servers.
• Playing games using bots, automated software, or artificial intelligence.
• Attempting to influence outcomes by colluding with other players.
• Using the platform for money laundering or illegal financial transactions.
• Operating multiple accounts using false information.

6.1 Self-Control Tools

59bd believes that gaming is a form of entertainment and should never be considered a primary source of income. We encourage players to use the following tools:

• Setting deposit limits (daily, weekly, or monthly).
• Setting time limits (how many hours you play each day).
• Self-exclusion — keeping your account closed for a specified period.
• Reality check notifications.

To learn more about responsible gaming, please visit our Responsible Gaming page.

6.2 Protection of Minors

We have age verification measures in place to prevent anyone under the age of 21 from accessing the platform. Parents and guardians are advised to monitor their children's internet use and to use parental control software where necessary.

7.1 Use of Personal Information

59bd's detailed policy on the collection and use of your personal information is described on our Privacy Policy page. In brief, we use your information only for the following purposes:

• For creating and managing your account.
• For fulfilling legal and regulatory obligations.
• For fraud prevention and ensuring security.
• For providing customer support.

7.2 Sharing Information with Third Parties

We do not sell your personal information to third parties. However, in limited circumstances such as legal obligations, security investigations, or payment processing, necessary information may be shared with our approved service providers.

7.3 SSL Security

All transactions and data transfers on 59bd are secured using SSL (Secure Sockets Layer) encryption technology. We regularly review and update our security measures.

8.1 Service Interruptions

59bd strives to ensure uninterrupted service as much as possible; however, temporary disruptions may occur due to technical maintenance, server upgrades, network issues, or unforeseen circumstances. 59bd will not be liable for any loss resulting from such disruptions.

8.2 Third-Party Game Software

59bd provides games from various third-party game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, Ezugi, and others). For technical errors or disputes relating to these games, the rules of the relevant software provider will apply.

8.3 Financial Loss

Gaming is inherently a risky activity. Players must always keep in mind that there is no guarantee of winning in gaming. 59bd is not liable in any way for financial losses. You should only wager an amount that, if lost, would have no impact on your daily life.

9.1 How to Submit a Complaint

For any complaint or dispute, please first contact our 24/7 live chat support team. Most issues can be resolved quickly at this stage. Providing a detailed description of the issue, the date, time, and any relevant screenshots will help us resolve the matter faster.

9.2 Second-Level Disputes

If the issue is not resolved through live chat, a formal complaint may be submitted by email: [email protected]. We will provide an initial response within 7 business days of receiving the complaint.

9.3 Final Decision

On all matters of dispute resolution, the decision of 59bd's management will be considered final. We are committed to reviewing all complaints fairly and impartially.

10.1 Severability of Terms

If any part of these terms is found to be unlawful, invalid, or unenforceable, that part will not affect the remaining terms. The rest will remain fully in effect.

10.2 Entire Agreement

These terms and conditions, the privacy policy, and the responsible gaming policy together constitute the entire agreement between 59bd and the user. No oral or unwritten promise will override these written terms.

10.3 Contact

If you have any questions about these terms, please contact us:

• Live Chat: Bengali-language support available 24 hours a day, 7 days a week.
• Email: [email protected]